DIAMOND MULTIMEDIA - Technical Support Knowledge Base
WELCOME TO THE Diamond Multimedia KNOWLEDGE BASE CENTER. Diamond Multimedia Technichal...

Xtreme Sound Troubleshooting
Xtreme Sound Cards Troubleshooting  ...

No Display
A) Your onboard video has not been disabled, if you don’t have onboard video then you need to make sure to remove any existing video card and drivers. B)...

CLI.EXE - Application "failed to initialize properly" error occurs after installing or launching CATALYST Control Center
The information in this article applies to the following configurations:   §          CATALYST...

System hangs, VPU Recover errors or corrupted display when using ATI PCI-Express graphics cards in ASUS Motherboards
The information in this article applies to the following configurations: ·          ATI RADEON...

No audio when installing the 2000 & 3000 series video cards.
Windows 2K & WindowsXP   Close out of all applications and proceed to your desktop. Right click on My Computer and select manage.If there is no My...

Why would i uninstall my old video card drivers and run another driver clearer in safe mode?
This is mainly an issue with Windows XP and its integrated file protection. When a person installs their video card drivers, some files are naturally stored in system...

No Post on some Dell models with Radeon X1300, X1500, X1600 Series AGP boards
The information in this article applies to the following configuration(s): ·          Radeon® X1300 AGP...

Built-in HDMI with Multi-channel 5.1 surround audio
Dear Valued Customer, Upon researching this issue, we have found that our packaging does not in fact state anything about a HDMI port.  The packaging states...

Dual Display (BV200)
MAXIMUM RESOLUTIONS Dongle  #1 640x480 (analog) 800x600 (analog) 1024x768 (digital or analog)* 1152x864 (analog)...

Can I install two video cards on my computer?
Yes, but this type of setup is not supported by Diamond Multimedia

The ATI Catalyst Hotfix driver (8.471.1) for 3DMark Vantage can be found here:
We have just released our official 3DMark Vantage hotfix driver (driver version 8.471.1).  Please forward this information to any customer running 3DMark Vantage...

DVI Port Is Not Functioning
A) You may need the latest drivers for the video card and it is also recommended to install the monitor manufacturer drivers. B) The second display needs to be...

HDTV-NO RECEPTION
If you do not get channels during scanning, one reason could be the antenna. The antenna provided is for inner city use and can be position sensitive. Any antenna can...

How do I disable my onboard video on Windows 2000 Professional?
1) You have to enter in safe mode by hitting F8 right before you get to the Windows 2000 Logo Screen.     After you are in safe mode, you will...

HD 5870 Series - HD5870-1024MB - New bios flash

What is Eyefinity

Eyefinity Technology

Eyefinitiy setup instructions

DSL602EU DSL Modem

Bridging your DSL602E

The ATI Catalyst Hotfix driver (8.471.1) for 3DMark Vantage can be found here:

Built-in HDMI with Multi-channel 5.1 surround audio

Clear QAM for Catalyst Media Center

Clear-QAM for ATI TvPortal

No audio when installing the 2000 & 3000 series video cards.

Mini Firefly- Some buttons do not function

No Post on some Dell models with Radeon X1300, X1500, X1600 Series AGP boards

HDTV-NO RECEPTION

Dual Display (BV200)