Windows 2K & WindowsXP

Close out of all applications and proceed to your desktop. Right click on My Computer and select manage.If there is no My Computer Icon located on the desktop. Click on Start, right click on My Computer.  Left click on manage. Double click on device manager.  If you look to the right side of the screen you should see a list of installed devices. Look for “Sound, Video and Game Controllers”. Click on the plus sign located next to Sound, Video and Game Controllers. Look for your installed sound device example “Realtek AC’97 Audio”. Right click on the audio driver and select enable/disable. Also check to make sure the HD Audio device is disabled from the device manager. 

Windows Vista

Close out of all applications and proceed to your desktop. Click on the Start button and right click Computer and select manage. Left click on Device Manager. If you look to the right side of the screen you should see a list of installed devices. Look for “Sound, Video and Game Controllers”. Click on the plus sign located next to Sound, Video and Game Controllers. Look for your installed sound device example “Realtek AC’97 Audio”. Right click on the audio driver and select enable/disable. Also check to make sure the HD Audio device is disabled from the device manager.