iPhone Not Charging? Here’s What to Do

Is your iPhone refusing to charge when you connect it to a power source? This can be a frustrating experience, especially when you’re in need of a fully charged device. Fortunately, there are several steps you can take to troubleshoot and resolve the issue. In this article, we’ll guide you through the process of troubleshooting your iPhone charging problem, from checking the charging cable and adapter to exploring alternative charging methods.

Check the Charging Cable and Adapter

The first step in diagnosing an iPhone charging issue is to inspect the charging cable and adapter. Often, the problem lies in one of these components.

Inspect the Cable

Begin by examining the charging cable for any signs of damage. Look for frayed wires, bent connectors, or physical deformities. If you notice any issues, it’s likely that the cable is the culprit behind your charging problem. In such cases, replacing the cable with a new one should solve the issue.

Test with Another Cable and Adapter

If the cable appears to be in good condition, try using a different charging cable and adapter to charge your iPhone. Borrow one from a friend or family member, or use a spare cable if you have one. This test will help determine if the problem lies with the cable and adapter or with the iPhone itself.

Clean the Charging Port

Sometimes, the charging port on your iPhone can accumulate dust, lint, or debris over time, which can prevent proper charging. Cleaning the charging port is a simple yet effective solution to this problem.

Gather Necessary Tools

To clean the charging port, you’ll need a few tools: a soft-bristled brush (such as a toothbrush), a wooden or plastic toothpick, and a can of compressed air (optional).

Power Off the iPhone

Before you begin cleaning the charging port, make sure to power off your iPhone. This precautionary step ensures your safety and prevents any potential damage to the device.

Remove Dust and Debris

Carefully insert the toothpick into the charging port and gently scrape along the sides to dislodge any accumulated debris. Be cautious not to apply excessive force or damage the delicate components within the port. Once you’ve removed the visible debris, use the soft-bristled brush to brush away any remaining particles. If available, you can also use compressed air to blow away any stubborn dust.

Restart the iPhone

Sometimes, a simple restart can resolve minor software glitches that may be causing your iPhone to not charge. Restarting the device clears temporary files and resets various settings.

To restart your iPhone, press and hold the power button until the “Slide to power off” slider appears. Slide it to turn off the device, then press and hold the power button again until the Apple logo appears, indicating that the iPhone is restarting.

Check for Software Issues

Software-related issues can also interfere with the charging process. It’s worth checking for any available software updates and resetting certain settings to resolve these problems.

Update iOS

Ensure that your iPhone is running the latest version of iOS. Apple periodically releases updates that address bugs, including charging-related issues. To check for updates, go to Settings > General > Software Update. If an update is available, follow the on-screen instructions to install it.

Reset All Settings

If updating the iOS doesn’t fix the charging problem, you can try resetting all settings on your iPhone. This action won’t delete any data but will revert all settings to their default values. To perform a settings reset, navigate to Settings > General > Reset and choose Reset All Settings. Afterward, set up any personalized settings again and check if the charging issue has been resolved.

Check for Hardware Issues

If the above steps haven’t resolved the issue, it’s possible that a hardware problem is causing your iPhone not to charge. In such cases, it’s recommended to perform a battery check and contact Apple Support for further assistance.

Perform a Battery Check

Apple provides a battery health feature that allows you to monitor your iPhone’s battery performance and capacity. To access this feature, go to Settings > Battery > Battery Health. If the battery health indicates that it requires servicing or if you suspect a hardware fault, it’s advisable to contact Apple Support or visit an Apple Authorized Service Provider.

Contact Apple Support

If all else fails, reaching out to Apple Support is the best course of action. They have trained professionals who can provide guidance and support in diagnosing and resolving complex iPhone charging issues. Visit Apple’s support website or contact them via phone or chat to get the necessary assistance.

Alternative Charging Methods

While troubleshooting the charging problem, you may need to charge your iPhone using alternative methods. Here are a couple of options you can explore:

Wireless Charging

If your iPhone supports wireless charging, consider investing in a Qi-compatible wireless charger. These chargers eliminate the need for a physical cable connection and can provide convenient charging when your charging port is inaccessible or damaged. Simply place your iPhone on the wireless charger, and it will begin charging.

Use a Different Power Source

If you’re unable to charge your iPhone using your usual power source, try connecting it to a different power outlet or USB port. Sometimes, the problem may lie with the power source rather than the iPhone itself.


Experiencing charging issues with your iPhone can be a frustrating experience, but it’s important not to panic. By following the steps outlined in this article, you can troubleshoot and resolve most common charging problems. Remember to check the charging cable and adapter, clean the charging port, restart the iPhone, and explore software and hardware solutions. If all else fails, don’t hesitate to seek assistance from Apple Support.


Q: Why is my iPhone not charging even after trying different cables? A: There could be several reasons for this issue, such as a faulty charging port, damaged battery, or software glitch. Try cleaning the charging port, updating iOS, or contacting Apple Support for further assistance.

Q: Can I charge my iPhone with a wireless charger if the charging port is damaged? A: Yes, if your iPhone supports wireless charging, you can charge it using a Qi-compatible wireless charger even if the charging port is damaged.

Q: Is it safe to clean the charging port with a toothpick? A: Yes, it’s generally safe to clean the charging port with a toothpick. However, exercise caution to avoid damaging any internal components. Alternatively, you can use a soft-bristled brush or compressed air for cleaning.

Q: Will resetting all settings erase my data? A: No, resetting all settings will not erase your data. It will only revert your personalized settings to their default values.

Q: How long does it take for an iPhone to charge from 0 to 100%? A: The charging time may vary depending on the iPhone model and charging method. On average, it takes around 2 to 3 hours to charge an iPhone from 0 to 100% using a standard charging cable and adapter.

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